Portly Support

How can we help?

Send questions, bug reports, suggestions, or purchase issues. For the fastest diagnosis, include the screen you were using and the steps that led to the problem.

Help / FAQ

Where is my data stored?

Portly stores meal history, saved meals, recipes, nutrition details, and photos locally on your device. No account is required.

How do I remove my data?

Settings includes separate actions for clearing meal history, saved meals, and recipes. Clearing data cannot be undone.

How does recipe import work?

Premium can import a recipe from a PDF or a photo you select or capture. Review imported text before relying on it.

Can I export recipes?

Yes. From Settings, choose a folder and Portly will copy or create PDFs for your saved recipes.

How do I restore Premium?

Open the Premium screen and choose Restore Purchases while signed in with the Apple Account used for the subscription.

Is Portly medical advice?

No. Nutrition totals and food-preference tools are organizational aids and are not medical diagnosis or treatment.

Contact

Email portly.support@gmail.com with a concise description, your expected result, and reproduction steps.